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CRM Manager

On-site
  • Istanbul, İstanbul, Türkiye
Growth

Job description


At Midas, we exchange ideas, complement each other's skills, and share experiences. In this way, everyone contributes to an atmosphere in which we challenge ourselves, and come up with new ideas and expand our vision. We are a team shaping the future of trading in Turkey and growing rapidly. As Turkey's first effortless stock trading platform, we are looking for a CRM Manager who will join our Growth team!


As a CRM Manager at Midas you will play a critical role building and maintaining CRM mechanisms to improve customer retention in cooperation with marketing and data teams.


Job requirements



What You’ll Do

  • Building CRM systems to target user segmentations derived from Midas Database while understanding product and data needs

  • Creating relevant tracking mechanisms and optimizing channel performance, streamlining daily processes and developing competences within the team.

  • Defining CRM strategies to address new opportunities cross-channel for engaging and retaining customers throughout their lifecycle

  • Conducting A/B tests to identify the best practices

  • Developing and optimizing campaign communication aligned with the relevant teams


What You’ll Bring

  • Bachelor’s degree in MIS, Economics, Industrial Engineering, Informatics, or relevant analytical fields

  • Solid experience in designing and implementing CRM system

  • Strong knowledge and hands-on experience using SQL and Python

  • Experience with Tableau or Looker or any data visualization tools is a plus

  • Ability to create communication templates or static pages using HTML, CSS & JavaScriptstatic


What We’ll Offer

  • A great chance to be a part of a team shaping the future of trading in Turkey! Have a look at this!
  • A High-growth & paced environment with collaborative and unique team culture
  • Growth opportunities w/ challenging projects & bright colleagues
  • An autonomous working environment
  • In-office, remote, and hybrid work location options
  • Generous market competitive salary
  • Health insurance
  • Meal & Internet allowance
  • Gift cards for Talks & Training sessions
  • MacBook & Multiple monitors


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